2012-10-25 / Top News

Update from SVEC: No new information

SVEC WORKS TO RESTORE ELECTRIC SERVICE 10:30 A.M. UPDATE

MT. CRAWFORD – Hurricane Sandy’s trek through the Valley Monday night and into Tuesday morning caused
outages in the city of Winchester, and Augusta, Clarke, Frederick, Highland, Page, Rockingham, Shenandoah,
and Warren counties of Shenandoah Valley Electric Cooperative’s (SVEC) service region. As of 10:30 a.m.,
approximately 2,603 members are without power in the SVEC service area.

As Shenandoah Valley Electric Cooperative (SVEC) continues efforts to complete power restoration to all members,
some different steps are necessary to meet the challenges associated with certain situations. As the restoration
efforts continue, more power outages may be recorded as crews work to restore service. These outages are a result
of measures taken to ensure the safety of SVEC’s linemen and other crews. Additionally, during an event such as
this, “blinking” of lights may occur.

By the end of the day today, the Cooperative’s goal is to have the vast majority of service restored. However,
scattered outages may remain after that time as more difficult situations are addressed. With the number of
members affected, SVEC has brought in additional manpower, including crews from six cooperatives, and
two contractors, from Alabama, North Carolina, and Virginia. In total, SVEC has approximately 425 men and
women working to restore electric service. These crews will work diligently to restore electric service to SVEC
member/owners as quickly and safely as possible.

In anticipation of the snow event in Highland County, SVEC prepared by pre-staging crews in Monterey. As of
4 a.m. Tuesday morning, SVEC had experienced minimal interruptions to service in Highland County. At about
4:30 a.m., the transmission provider in the area lost service to SVEC’s 69 kV sub-transmission line that serves the
Cooperative’s Monterey substation, which provides service to Highland County.

“SVEC continues working with the transmission provider in efforts to identify an estimated restoration time for
the members affected by this outage,” SVEC President & CEO Myron Rummel said. “We will continue working
diligently until power is restored to all members, and we cannot express enough how much we appreciate members’
patience during this time.”

Additionally, crews have patrolled much of the distribution line serving the area and have made repairs to identified
issues. SVEC encourages members to take any necessary steps to ensure their safety and wellbeing, as temperatures
are forecast to remain low over the region.

Please contact Shenandoah Valley Electric Cooperative if you do not have power, even if you have called before. It
is very important that the Cooperative knows where each outage is, as the restoration efforts continue. Call SVEC at
1-800-234-7832. It is more effective for SVEC to know where all outages are located. Do not make any attempts
to clear trees or other debris from power lines. Note the location, and any other important information regarding
these situations, and contact SVEC. Shenandoah Valley Electric Cooperative will work to ensure that power is
restored as soon as possible. As a reminder, individuals are encouraged to avoid contact with downed power lines.

Chartered in 1936, SVEC serves approximately 90,000 meters in the counties of Augusta, Clarke, Frederick,
Highland, Page, Rockingham, Shenandoah, and Warren and the city of Winchester in Virginia. Shenandoah
Valley Electric Cooperative was the first electric cooperative chartered in Virginia.

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